Temporary site trouble
Added 2019-05-23 15:39:18 +0000 UTCHi All,
One of the plug-ins that I use for TheDuchy had an update that really messed up the site. 🤬
I contacted the support agents for my hosting company and they are working to restore the site from a back up. They tell me they are working on it with priority, but they also say it may take a full day, maybe two, to get things fully working again. ☹️
I apologize that this is happening, but we should hopefully be up and running again shortly.
In the meantime, you can access the Videos for the free tutorials on Vimeo:
Best,
- Lazarus
Comments
Currently trying to unlock videos for viewing and I'm not having any luck. After giving permission it just kicks me back to the page with the "unlock" button.
2019-06-26 23:57:37 +0000 UTCOk it *looks* like it is running correctly again. I’m not going to trust that we’re solid again until I see it run through a full evening into tomorrow (...it seems some job runs late evening US time and that job sometimes trips issues...), but at the moment things are working for me in a variety of tests on a variety of systems.
Lazarus Redmayne
2019-06-26 21:57:04 +0000 UTCHi T, Thanks for the heads up. Yes I am aware of that in and am in the process of trying to restore from a backup. I tried to install the updated Patreon plug-in last night and, even though I extensively tested it after the installation, something seems to of happened overnight to mess things up. My apologies for the downtime. I will get it back up and running as quickly as I can Best, Lazarus
Lazarus Redmayne
2019-06-26 15:14:00 +0000 UTCI'm sure you're already aware, but it seems like there are other issues to the site right now. Whenever I try to go to any of the tutorials restricted to patrons I get a 404 not found error and "The requested URL was not found on the server" statement. The pages I've seen this on include the tiva hishi (which is the tie I specifically wanted to learn and became a patron for), the contact page, the safety page, the core knowledge page, and more. A few of these ties I specifically want to try this weekend so it'll be extremely disappointing if I can't access them by then.
2019-06-26 04:42:39 +0000 UTCOK. Got it restored from a backup again and it has been stable for the past few hours. I currently suspect that the issue was that I thought it was one plugin when the real culprit was a different plug in. So now I have to go through some work to verify. I may trip over the issue again while debugging, but will restore as soon as I see anything weird. Once I figure it out, I will kill it with fire. >:-(
Lazarus Redmayne
2019-05-27 00:07:10 +0000 UTC🤬. Tell me about it. 🙄
Lazarus Redmayne
2019-05-26 21:48:52 +0000 UTCGood luck! Visual Composer can be a bit wonky at times.
2019-05-26 21:32:51 +0000 UTCOK then issue was *temporarily* resolved and then it happened again. I am on with support again to see if they can help me nail down exactly what is driving this...
Lazarus Redmayne
2019-05-26 16:09:59 +0000 UTCThis issue has been resolved. The site is up and running normally again. Thanks for your understanding and patience!
Lazarus Redmayne
2019-05-24 12:02:04 +0000 UTC
