AN APOLOGY IS IN ORDER
Added 2024-03-22 22:33:27 +0000 UTCHello Everyone,
I was in an interview today and did not see that you all were unable to access Chad's episode for the past 7 hours plus. We are in contact with Patreon to fix the issue and have had multiple problems uploading our lengthy content as of lately. We are able to play the video on desktop/laptop but not on the mobile phone for whatever reason. It is unfortunate that we are at the mercy of the patreon platform and there is nothing we can do outside of asking them for support. We will look into going back to the old model of releasing on vimeo and sharing the link here on patreon. I see that there are a few of you so unhappy with the experience that you are unsubcribing, as frustrating as that is to see I can not say I blame you and I apologize for the unsatisfying experience.
Please understand we are not a tech company, we are a small business doing the best of our abilities. If you are disastified please send in a direct message and I will refund you for the month.
For everyone else, I sincerely thank you for your patience and I will do my best to deliver a better experience next week.
Cheers,
Shawn Ryan
Comments
Shawn, this did not even affect me. Your ownership of that demonstration of accountability is exact reason why you are so successful and this community is drawn to you.
Derek
2024-04-04 14:15:45 +0000 UTCDude you've been my go to for four years, this little problem ain't shit. Thanks Shawn
Justin Perry
2024-03-30 13:25:55 +0000 UTCHonestly I have a membership to support you. I just watch on YouTube anyways.
Fred Garvin
2024-03-28 22:10:35 +0000 UTCThank you all for understanding and the kind words. We truly appreciate you all. -Vigilance Elite
Shawn
2024-03-27 21:40:51 +0000 UTC