Useful information for subscribers
Added 2023-03-04 13:11:45 +0000 UTCSome of our users find that they cannot pay their subscription through Boosty. Here are some tips on how to solve this problem.
If the card payment is unsuccessful:
1. Check that you have selected the correct card payment method.
2. If the card is already linked, try entering the details again.
3. Contact the support service of the issuing bank, as the cardholder's
card most likely does not support 3D-secure confirmation. Ask the bank
to activate 3DS for this card. If this is not possible, you will have to
use another card.
4. Try paying a smaller amount.
5. Try Patreon: https://www.patreon.com/uvronline
1. Check that you have selected the correct card payment method.
2. If the card is already linked, try entering the details again.
3. Contact the support service of the issuing bank, as the cardholder's
card most likely does not support 3D-secure confirmation. Ask the bank
to activate 3DS for this card. If this is not possible, you will have to
use another card.
4. Try paying a smaller amount.
5. Try Patreon: https://www.patreon.com/uvronline
If all else fails, try changing the currency or try again after a few hours.
Sometimes the reason for failed payments can be anti-virus or firewall, try to temporarily disable it or add Boosty to exceptions.
Comments
<div ><div><span class="text">Hi. Been trying to pay for a long time, nothing works. Can you please set up a paypal or something else to pay?</span></div><div></div></div>
АРТковчег Натали Бергер
2024-02-21 10:44:40 +0000 UTC<div ><div><span class="text">i have tried subscribing multiple times. card payments decline after several tries of different ones, and paypal just sits there and processes the payment but never goes through, even after an hour. sounds like your site is having issues, and i'm getting tired of only being able to do 4 songs a day. really sad that you only let "paid subscribers" message you when it is the "trying to be paid subscribers" who are having issues.</span></div></div>
Heather Burrell
2024-02-10 01:51:49 +0000 UTC
