Declined Pledges (Patreon Snafu)
Added 2018-08-02 18:07:37 +0000 UTCHi friends,
Looks like Patreon has disappointed again: more than the usual number of pledges have been declined this month across the site. I'm told this is because Patreon is now billing from the UK, meaning that some patrons are having their pledges flagged as suspicious (international charge) and declined by their banks.
This is Patreon's fault, and you shouldn't have to do this, but I'd appreciate if you would check to see if your pledge went through, and, if it didn't, either check with the bank to see if it was declined and try to clear it if so, or update your payment info and switch to a debit card.
Here's Patreon's article on how to update your payment info: https://patreon.zendesk.com/hc/en-us/articles/203913769-How-do-I-update-my-payment-information-
And for the record here's Patreon's (in my opinion inadequate) announcement about the issue: https://twitter.com/Patreon/status/1025071287020871680
This is frustrating, but I'm going to be fine, most of your pledges still went through. Check to make sure your pledges to smaller creators went through too, because they're the ones more likely to be significantly affected.
As Patreon says, this kind of issue is a product of their efforts to operate on a much larger scale, so hopefully they get it together soon and there aren't so many issues in the future.
Thanks for your patience and continued support!
<3
Natalie
