Patreon billing issues
Added 2023-08-04 09:16:25 +0000 UTCHello everyone!
Patreon has sent me (and I assume every other creator) a mail where they explain that some patrons may have their payments declined by their banks due to a an issue with their payment partner.
I've heard from another source that it's because Patreon has changed their billing location but I'm honestly not 100% sure what is causing the issue.
Either way, if your payment gets declined you can try the following:
1. Contact your card issuer to confirm the charge is valid and retry that card
2. If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
I'm sorry for the inconvenience and hope that not too many of you guys will be affected.
Comments
Fingers crossed you won't run into any issues 🤞
Aina Palm
2023-08-05 22:01:37 +0000 UTCGlad it worked!
Aina Palm
2023-08-05 22:01:24 +0000 UTCI'm grateful that so far I haven't had any issues!
eleanor
2023-08-05 02:37:09 +0000 UTCit told me to change my payment method but i just retried to put my same payment method and it ended up working so 😀😂
jen
2023-08-04 22:28:27 +0000 UTC
