Premium announcements / posts
Added 2020-04-12 15:01:57 +0000 UTCAll premium exclusive announcements / posts are made in our #premium-announcements channel in our discord server, you get access to this when you have premium.
I would also like to remind you that this post is not the place for support, please use our discord server (https://discord.24-7music.com/) for this.
Comments
Please reach out via our discord server. https://discord.24-7music.com/
DELUUXE
2024-12-18 19:59:33 +0000 UTCThere is no need for that, you can still get your activation at our discord server https://discord.24-7music.com/
DELUUXE
2024-12-18 19:58:32 +0000 UTCcan u please answer, i bought deluxe but idk how to add it to server channel
MarkeLoN
2024-12-18 19:57:07 +0000 UTCHi we had an issue with our activation system. We did provide manual activations during this time when asking in our support discord server, as is mentioned in our post above). There is no scam.
DELUUXE
2024-12-18 19:46:18 +0000 UTCHi we had an issue with our activation system. We did provide manual activations during this time when asking in our support discord server, as is mentioned in our post above). There is no scam.
DELUUXE
2024-12-18 19:46:14 +0000 UTCim gonna sue the
Cristian Raho
2024-12-07 04:12:58 +0000 UTCgot scammed to f deluxe
Cristian Raho
2024-12-07 04:12:45 +0000 UTCYea bro i got scammed
Jose Gamez
2024-12-07 02:42:15 +0000 UTCgo to https://24-7music.com/dash/. then premium management and click on activate on your server.
Philipp Rudert
2024-09-23 15:39:50 +0000 UTCI paid for Premium but it when I try to activate the Premium bot it says I don't have premium, what's up peeps? If I'm not Premium then I want a refund!
Lisa Cook
2024-09-07 05:49:44 +0000 UTCHow do I get access to premium I started like hour ago
Branden Stringer
2024-09-05 15:12:28 +0000 UTCBot doesn't find song like "Skyfall - Adele"
David
2024-08-16 18:36:18 +0000 UTCsame here
Luke C Dorsett
2024-07-14 18:42:14 +0000 UTCi paid for it but i didnt got Premium management
Amir Ghorbani
2024-07-12 06:56:00 +0000 UTChelloo
Amir Ghorbani
2024-07-12 06:55:47 +0000 UTCHi, how to activate PREMIUM? I still do not have Premium management activated...
CoDBG
2024-05-08 10:21:57 +0000 UTCI have both bots in my server, works great. Been 5 days of music.
Adam Major
2024-03-19 23:19:32 +0000 UTCI just bought the premium I can't listen to continuous music in my discord server, the bot tells me it's not supported. I tried contacting support, but no one answers.
Darius Mayer
2024-03-06 23:33:11 +0000 UTCI've been using the bot for almost two years now i guess? Still working 100% thank you for that Bot!!! <3
Hølly
2024-01-18 23:54:23 +0000 UTCWorks just fine. Gonna guess some people don’t read directions very well 🐸☕️
Cody Schuler
2024-01-14 19:20:14 +0000 UTCdoesnt work i delete it!!! bullshit bot
Mr Miyagi
2023-12-27 08:49:02 +0000 UTCHi, please contact our support team to get your issue resolved. https://discord.24-7music.com
DELUUXE
2023-09-09 09:15:05 +0000 UTCDoesnt work
Manuel Döttl
2023-09-09 09:14:09 +0000 UTCWe have just released a new update, do let us know if that fixed your issues. Preferably via discord, thanks in advance.
DELUUXE
2023-04-28 19:05:59 +0000 UTCSeveral issues lately
Martian
2023-04-28 19:04:40 +0000 UTCThe bot seems to be offline. Both the premium one and the secondary one.
Bram Vandeperre
2023-03-09 11:05:40 +0000 UTCmeu premio ainda nao foi liberado porque
elioberto INPERIAL
2023-02-19 21:41:43 +0000 UTCI'm sorry to hear that you did not enjoy using the bot. We try to make the bot easy to use. have you used the regular bot or the premium instance of the bot?
DELUUXE
2023-02-13 16:34:59 +0000 UTCCancelled my membership today. The bot is not reliable. Does not stay playing 24/7, and is very difficult to control and get to join a channel. I do not recommend this bot.
GamerBearLoki
2023-02-13 16:31:25 +0000 UTCvery hard to use, always bot is thinking and failed to open! even with spotify links! rubbish bot at all!
SmartCodes
2022-12-28 13:57:14 +0000 UTCCan you also explain what you find rubbish, i can't really improve anything with just the word 'rubbish'
DELUUXE
2022-12-28 13:53:56 +0000 UTCrubbish
SmartCodes
2022-12-28 13:06:04 +0000 UTCpurchased premium, not working. i followed all directions and not getting anywhere.
isaiah
2022-11-07 06:22:08 +0000 UTCDidnt recieve premium features
Broke boy
2022-10-29 16:32:30 +0000 UTCPlease contact our support team at https://discord.24-7music.com/
DELUUXE
2022-10-13 09:07:33 +0000 UTCCannot access the dashboard @ https://24-7music.com/dash/premium
Lê Nghĩa
2022-10-13 06:09:49 +0000 UTCMake sure you link your discord to patreon, then visit our dashboard at https://24-7music.com/dash/premium . if you need support, please use our discord server instead of this announcement. https://discord.24-7music.com/
DELUUXE
2022-10-02 07:27:52 +0000 UTCСняло денег а толку нет
Serhii
2022-10-01 23:42:36 +0000 UTChave you also activated your server on our dashboard at https://24-7music.com/dash/premium ?
DELUUXE
2022-09-23 11:32:22 +0000 UTCHi, as mentioned above, please don't use this post for support. You can join our support server at https://discord.24-7music.com to get your issue resolved.
DELUUXE
2022-09-23 11:31:31 +0000 UTCi cant add playlist its a waste of money
Cody
2022-09-23 11:29:40 +0000 UTCTruth
Aura
2022-08-27 17:26:35 +0000 UTCI linked all my accounts to it and it still wouldnt work what a waste of money
Kyle Chapman
2022-08-13 05:12:07 +0000 UTCNot sure what you mean, but we have a support server at https://discord.24-7music.com/
DELUUXE
2022-06-08 20:47:10 +0000 UTCsame troube -.-
Michael Poulin
2022-06-08 16:05:01 +0000 UTCPlease use our support server for support, this is not the place to request support. link: https://discord.24-7music.com
DELUUXE
2022-05-28 11:14:00 +0000 UTCThis is a public post, please watch your language. Aside from that, we have documentation available at https://docs.24-7music.com/ and a support server at https://discord.24-7music.com/
DELUUXE
2022-05-28 11:13:21 +0000 UTCexactly wtf is this?? its so hard to use
Jericho Tinio
2022-05-28 04:42:38 +0000 UTCpaid and not working
Tony Baffoni
2022-05-15 21:10:45 +0000 UTChow to add premium bots to my server?
bharat more
2022-05-13 06:47:11 +0000 UTCbot works great after you set it up. was a bit hard at first. but the support team came into my discord personaly and helped me out. was very nice of them and i appreciate it alot.
j c
2022-05-07 00:56:11 +0000 UTCBest Idea is for you to join our support server to gain premium support.
Martin Binder
2022-04-14 08:09:59 +0000 UTCHey, these issues happening on the free bot? Or on any of our premium versions? Also not when no one is in the voice channel it will pause playback until someone joins.
Martin Binder
2022-04-14 08:09:15 +0000 UTCHello! I added the bot, got premium, waited until it worked, it plays ok until it doesn't! It stops at random times, then I have to manually press the next song. I can't be 24/7 monitoring the bot, it's meant to play 24/7 even when I'm not there!
Pugbits Pugs
2021-12-20 21:48:21 +0000 UTCYou may need to activate premium at https://24-7music.com/dash/premium if you haven't done so already. If thats not the issue, please join our discord server for support https://discord.24-7music.com/
DELUUXE
2021-12-12 13:12:57 +0000 UTCi try to play music on discord with my premium and it says i need a premium bot even though i'm using it to make commands??
antonio
2021-12-12 07:33:15 +0000 UTCHi, please use our discord server for support discord.24-7music.com
DELUUXE
2021-12-10 22:44:52 +0000 UTChey to get the premium bot onto discord ?
Donna Temple
2021-12-09 18:41:27 +0000 UTCHi, this post is not for support. To reply to your statement, yes, we don't support youtube, but this was announced well in advance to (premium) members. Nor do we currently mention it on our website or our documentation page (https://docs.24-7music.com/). If we missed it somewhere, do let me know. As an alternative, however, we have added support to play custom mp3/flac (and other format) files from cloud storage. Currently only google drive is available, but we're working to add support for more storage providers in the future.
DELUUXE
2021-12-03 07:25:38 +0000 UTCLiterally bought premium for YouTube service and it gets removed.
Brenden McMonigle
2021-12-02 23:22:14 +0000 UTCHello, we have "customer service" in our discord server, you can drop in, ask your question and one of our volunteer support members or myself will try to help you (we have a dedicated premium support channel). That being said, the bot "not working" can be quite a lot of things. It would be great if you could specify what feature or part of the bot you were having trouble with. Ofcourse we don't try to sell a "bot that doesn't work", we try to deliver the best experience there is. I invite you to join our server or send me a private message on discord and we can take a look at your issue. We try to get all issues solved as soon as possible.
DELUUXE
2021-11-20 15:22:54 +0000 UTCcustomer service, and stop selling bots that don’t work
Anthony Petitt
2021-11-20 12:45:40 +0000 UTCHi, it would be great if you could dm (on discord) me the issue you were having in a bit more detail, that way i can try to improve the bot in the future. Since i cannot find your conversation with a staff member in our public channels.
DELUUXE
2021-11-12 11:21:58 +0000 UTCI'm canceling due to the premium bot not working properly (if at all). I tried troubleshooting with your Discord support staff, but they weren't much help.
J. Arnold
2021-11-12 03:30:37 +0000 UTCI am not sure what you mean. But I'd like to reiterate that this is not the place for support. please use our discord server (https://discord.24-7music.com/) for this.
DELUUXE
2021-11-06 17:43:04 +0000 UTCyeah i cant do it either and i even enabled it for my server
Sevurn O'Donovan
2021-11-06 17:08:02 +0000 UTCNvm a staff member fixed t he issue
Scotsdragon
2021-11-01 19:09:32 +0000 UTChow do i get a refund I went premuim followed the command and the BOT wont play a playlist from youtube which is what i bough it for
Scotsdragon
2021-11-01 18:41:09 +0000 UTCThis is mentioned on the welcome note that is displayed when you get premium via patreon. And in the confirmation email you get from patreon.
DELUUXE
2021-10-18 13:38:34 +0000 UTCYou have to connect your patreon to discord. This could do with being clearer. Took me ages
Tony
2021-10-18 13:08:23 +0000 UTCHi, our discord server is faster than patreon. However, we're a small team and we can't possibly respond quickly always. In what channel did you ask for support? as there is a dedicated support channel for premium members. (make sure you link your discord to patreon in patreon settings to activate premium and get access to these channels.
DELUUXE
2021-10-18 13:00:06 +0000 UTCinvite should be send to you in a dm from our admin bot on activation and it is pinned in our premium-help channel. (make sure you are in our discord server.)
DELUUXE
2021-10-18 12:58:38 +0000 UTCHello, please use our discord server to contact us about support. https://discord.24-7music.com/ No bloody point, no one answers.
Tony
2021-10-18 12:35:10 +0000 UTChow do i get the prinium musik bot in
Fearfax
2021-10-17 16:13:03 +0000 UTCОк
FOXlogika
2021-10-01 17:29:46 +0000 UTCHello, please use our discord server to contact us about support. https://discord.24-7music.com/
DELUUXE
2021-09-22 10:17:28 +0000 UTCsame
Mistress Kahlan
2021-09-21 14:44:24 +0000 UTCYa
Mica wanamaker
2021-09-17 05:25:16 +0000 UTCi have premium plus and i wana to do a playlist but it donen work
SyLeXxツ
2021-09-15 13:32:59 +0000 UTCwhy i dont have premium on the discord??
SyLeXxツ
2021-09-15 13:25:13 +0000 UTCNo, discord does not allow users/bots to have separate names or avatars per server. You can however give it a nickname, and i believe discord may be working on allowing separate icons per guild for users, i do not know if this will also apply for bots, i assume it will not.
DELUUXE
2021-07-23 11:16:34 +0000 UTCCan I change the icon/name of the bot?
nevermind12
2021-07-23 02:56:17 +0000 UTCHello, please use our discord server to contact us about support.
DELUUXE
2021-03-25 23:53:17 +0000 UTCwhy i dont have premium on the discord?? my nick is BT Lisek
Ninja Boss
2021-03-25 20:42:53 +0000 UTCWe have a translation bot which will translate your text messages if needed. If you follow the link, you will join the server and ask your question there.
DELUUXE
2021-03-16 17:13:32 +0000 UTCTime to join, is there any Russian-speaking support? is there a possibility to authorize? which channel will you join?
Артур Багаутдинов
2021-03-16 15:46:08 +0000 UTCHi, please join this discord server for support: https://discord.24-7music.com/
DELUUXE
2021-03-15 23:14:51 +0000 UTCHow can I invite Bot to my discord which is premium !!! I want him to play on my discord and play my links from YouTube! I don’t understand how to do it at all, I bought a premium, but I can’t use it, and that old bot constantly crashes from the channel and I have to summon it, and now you summon it up and it stopped playing music altogether!
Артур Багаутдинов
2021-03-15 22:21:51 +0000 UTCКак мне пригласить Бота в свой дискорд который премиум!!! хочу что бы он играть на моем дискорде и играл мои ссылки с ютуба! я вообще не понимаю как сделать , я купил премиум но не могу пользоваться , а тот старый бот постоянно вылетает с канала и приходится его суммонить, а сейчас суммонишь и он вообще перестал играть музыку!
Артур Багаутдинов
2021-03-15 22:06:51 +0000 UTCYea you can. Just link your Discord to patreon with a diffrent account.But make sure this account is in our support server too. Because he gets the role.
Martin Binder
2021-01-25 16:19:05 +0000 UTCHello, please use our discord server to contact us about support. As for your transfer, you can go to your patreon account settings and link your other account instead of your current one.
DELUUXE
2021-01-17 21:05:44 +0000 UTCcan i get the premium transfered to my other account?
kubaPL41
2021-01-17 20:59:02 +0000 UTC
