Moving to the Holler
Added 2024-10-21 23:00:07 +0000 UTCHey there, family. As you know from our Family Meeting feed drop on October 18th (if you haven't yet, head on over and listen or read the transcript now), Old Gods of Appalachia will be launching our own subscription service, THE HOLLER, this Friday, October 25, 2024. The Holler is powered by Supercast, a platform that focuses specifically on the needs of podcasters and their listeners.
Why the change?
Supercast will give us greater control over the content that we bring to our subscriber family. Their platform also brings to the table a lot of features that you folks have asked for, such as:
Support for multiple feeds
Many of you folks have asked about separating our content to into multiple feeds so it's easier to find the stories you're looking for. In the Holler, we're organizing our episodes into four distinct feeds:Old Gods of Appalachia Ad-Free: The ad-free version of our regular season and publicly available bonus episodes.
The Holler Subscriber Exclusives: All our subscriber exclusive stories (like Build Mama a Coffin and Black Mouthed Dog) collected in one place.
OGoA Music and Soundscapes: All our music-related drops.
Steve + Cam Read: A separate feed for episodes of Steve Reads and Cam Reads
Curated playlists
With the Holler, we're able to organize different storylines into playlists for you, so it's easy to find all the episodes of your favorite storylines, such as "The Wolf Sisters" or our holiday specials.Integration with your favorite podcast player
The Holler doesn't require you to download another app, and makes it much easier to add your subscriber feeds to the podcatcher of your choice with one easy click. The Holler also includes the Spotify integration we know some of you have been hoping for.No Apple fee hike
One of the many reasons behind our choice to make a move away from Patreon is the coming price hike for iOS users who subscribed through the Patreon app (a problem Patreon could resolve by simply directing folks to subscribe through their website rather than paying through app, but chooses not to). It's not fair to you. It's not fair to us.Responsive customer support
We've heard from so many of you that your experiences with Patreon's support team have been frustrating at best. We know from your anonymous exit surveys that a good portion of folks who have unsubscribed have done so because of issues with billing or technical problems that Patreon never fully addressed. With Supercast, both we and you will have guaranteed access to friendly, helpful customer support that responds in a timely fashion.Gift memberships
A lot of folks have asked about this. Gifting subscriptions will be supported for the Holler.
The Holler Subscription Tiers
Over at the Holler, we're also simplifying our membership tiers to make things a bit less confusing. The new tiers are as follows:
We Know You From Church - $5/month
Includes access to Old Gods of Appalachia Ad-Free and OGoA Music and Soundscapes.Not Blood Kin But Almost - $10/month
Includes access to Old Gods of Appalachia Ad-Free, The Holler Subscriber Exclusives, OGoA Music and Soundscapes, and Steve + Cam Read.Blood Kin - $20/month
Includes access to Old Gods of Appalachia Ad-Free, The Holler Subscriber Exclusives, OGoA Music and Soundscapes, and Steve + Cam Read; presale access to live show tickets; an annual care package; and access to quarterly AMAs with Steve and Cam.Keepers of the Green - $50/month
Includes access to Old Gods of Appalachia Ad-Free, The Holler Subscriber Exclusives, OGoA Music and Soundscapes, and Steve + Cam Read; presale access to live show tickets; an annual care package; access to quarterly AMAs with Steve and Cam; and a high quality, produced recording for you or a loved one ONCE per calendar year.The Council of Unseen Elders - $100/month
Includes access to Old Gods of Appalachia Ad-Free, The Holler Subscriber Exclusives, OGoA Music and Soundscapes, and Steve + Cam Read; presale access to live show tickets; an annual care package; a high quality, produced recording for you or a loved one ONCE per calendar year; access to quarterly AMAs with Steve and Cam; and have an in-show side character named for you or by you.
Common Questions
We're sure you have a lot of questions, family, and we'll attempt to answer some of them in this post.
Do I have to wait until my renewal date to switch to the Holler?
No. The subscription fee you've paid on Patreon will be honored and used towards the new subscription. You paid for a month and still have 10 days remaining? We will apply a credit for the remaining 10 days to your account at the Holler.
Does my payment at the Holler have to be monthly?
Nope. Just like here on Patreon, you can choose an annual subscription and save 10%. And just like monthly subscriptions, we will apply a credit for the time remaining in your annual subscription to your account at the Holler.
Could I upgrade to a higher tier or switch to a lower tier?
Yes. When you fill out the registration info for the Holler on Supercast, you'll see the option to upgrade or change tiers. If you want to change your tier after you’ve already switched, you can adjust your tier by clicking the “Subscription” tab at the top of the Holler dashboard. Pick a new plan to switch to and choose “Change to this plan”. Plan changes will be applied immediately, and any time left on your old plan will be prorated against the new plan.
Can I just stay on Patreon?
At this time, yes, we still plan on making ad-free episodes available to the $5 tier and up, and publishing subscriber exclusive stories for the $10 tier and up, for members here on Patreon. Other rewards such as care packages, custom audio, and side character names will also be fulfilled. Patreon subscribers will not have access to new features that we introduce in the Holler, such as quarterly AMAs. As of October 25, 2024, however, we will no longer be accepting new Patreon memberships, and hope to eventually phase Patreon out once folks move over to the Holler.
What's Next?
On Friday, October 25th, the Holler opens for new residents! We will post detailed instructions on how to migrate your account from Patreon to the Holler on Friday morning.
PLEASE NOTE: Be sure to follow the instructions we post for migrating your account! That way we can ensure you get credit for any remaining time on your monthly or annual subscription, and keep track of any other rewards you may have coming.