Security Update: Action Taken to Address Website Attack

We want to inform you about a recent security incident and the immediate actions we have undertaken to safeguard your information.

What Happened?

In the early hours of 2024-01-22, our team identified and responded to a security breach. An unauthorized attacker exploited a vulnerability in our system, resulting in unauthorized advertising being pushed into the user profiles of approximately 1,600 users. This also cascaded into affecting the visible usernames of 15,000 public bots within our network.

What Information Was Involved?

It is crucial to understand that this breach was limited in scope. The attacker did not gain access to any private conversation data. However, the incident did involve unauthorized access to the email addresses of the affected users.

What We Are Doing:

1. Immediate Response: Upon detection, our security team promptly identified and fixed the vulnerability to prevent any further unauthorized access.
2. Restoring Profiles: We are currently working diligently to restore the affected user profiles and public bots to their original state. Our goal is to ensure minimal disruption to your experience.
3. Enhanced Security Measures: We are reviewing and enhancing our security protocols and systems to ensure that such incidents are significantly mitigated in the future.
4. Ongoing Monitoring: Our team remains vigilant and will continue to monitor our systems for any unusual activity, ensuring your data's safety.

What You Can Do:

While we have no evidence of misuse of your data, we recommend users to be vigilant. Please report any suspicious activity or concerns regarding your account to our support team.

Our Commitment

Your trust and security are our top priority. We deeply regret any inconvenience this may have caused. Our team is committed to ensuring the safety and integrity of our platform. We will continue to provide updates as necessary.

Thank you for your understanding and continued support!