SU Isn’t Gone. But We Need To Talk About Frustrations.

When we first talked about pivoting, we weren’t in the best spot. Frustrations were already piling up and the pressure was real. At some point you either keep patching the same leaky boat or you rip the band aid off and start building the thing you actually want to sail in. That’s what we did. We went forward with what we wanted to make, hoping some of you would ride shotgun and see what we’ve been cooking up.

And before we go any further! SU isn’t cancelled. It’s still alive! The next Themyscira update is on deck after Evo drops.

Here’s the part that stings. A lot of you came here for SU. For 10 years that’s been the core of what we do. And then out of nowhere we hit you with, “Guess what dudes, we’re pivoting.” No warm up, no warning, just straight Lex pulling the strings behind the curtain while everyone thought it was business as usual. You’re right to feel frustrated. We hear you, and we get why it feels like you've being hoodwinked.

But here’s the other side of it. Something wild has been happening since we made the switch. Many have been sticking around longer than ever. Our old average support length was 5.97 months, about three SU updates. Now it’s over 10 months. Last year we had to grow 13–15% every single month just to outpace pissed off folks leaving. Now it’s 9–10% and we’re aiming to push it down to 5%. That tells us the path we were on before wasn’t healthy for us or for you.

We also know this doesn’t erase your frustration. SU’s pace and style was always a balancing act that kept just enough people happy while driving plenty away. Go look at the forums, there are dudes with over 2000+ complaints about SU over the past 8 years. That’s on us. We should’ve pivoted a long time ago.

Where does that leave us now? Project Evolution is basically at the finish line. SR7 is wrapping art touch ups and final Rogue writing. He says he’ll be done tomorrow. Henshin’s already implementing. I’m not going to tell you it’ll be out tomorrow, but we’re very close, and we will keep you informed.

I know this doesn’t magically make you less pissed about the pivot. But you’re being heard. You haven't always been heard, but be assured you are now. And we’re trying to build something that doesn’t just limp along, but grows into the kind of story-rich, character-driven chaos you actually deserve

Talk soon,
Gunsmoke Games