Switching issues
Added 2020-05-08 13:38:22 +0000 UTC6/5 - Update - Switching to resume
OK! It looks like we have the code working properly and have successfully tested the change with several people. I will post a new message to each group with updated information on switching.
5/17 - Update
Coupons continue to not operate properly. According to support, everything is set up properly. I have been going back and forth with them all week. So no progress yet, frustratingly enough...
5/8 - Original Message
Members are reporting that they are being charged when they switch, despite the coupon codes. I have a ticket out to the provider of the membership software to look in to this.
:: head desk ::
So please hold on switching for the moment while I find out why the code isn't working the way it is supposed to work.
For those of you that have switched already, I will manually refund you once I get this worked out. Please bare with me for a few days.
I will post updates to this thread
I am so sorry for the failure. I will get it resolved as quickly as I am able.
Lazarus
