guigar

Patreon notifications

Added 2021-01-21 20:22:03 +0000 UTC

A number of you have written to me to let me know that you're not receiving notifications when I make a post on Patreon. This includes email notifications of a new post as well as direct messages (which is how LEWDcrate is delivered).

Unfortunately, I have very limited powers in this respect. I can direct you to all of the usual tricks (checking the Spam folder, making sure you've included bingo@patreon.com to your list of contacts, etc.) but after that, my hands are pretty much tied.

I've reached out to Patreon Support, and this is the response I received:

Hi Brad,
I hope you are well. Thanks for reaching out.

In these situations, it's usually best if the patron reaches out to us directly. That way we can take a look at their account and troubleshoot with them on our end.

Feel free to direct patrons with technical difficulties or payment related questions to our Help Center to send us a note. At the bottom of every article, they’ll find an “Email Patreon Support” button where they can get in touch with us.

We're happy to work with them to figure it out!

Admittedly, that's not as good as finding out that this is a known issue that they're working on. However, I can say that my every experience with Patreon Support has been efficient, friendly, and helpful. If you're not receiving emails/notifications/messages, please get in touch with them today so you don't miss any future updates!