SakeTami
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frantone

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New Security Measures for EU Patrons?

For all of you Patrons who reside in the EU I got this email today from Patreon that they are now required to take some new security measures when processing pledges.   I really hope that this is not too much of a hassle for all you in the EU!  The message reads: 

Hey creator,

A new EU law is going into effect   this month that will require Patreon to add an extra security step for EU   patrons. This is to reduce fraud for card holders, and all companies with   EU customers are required to comply.

As a result, some of your patrons may   see a pop-up from their bank when pledging or updating payment methods that   requests a username and password, a code sent to email or text, or any   other authentication method supported by their bank. If your patrons have   any questions or issues with one of these popups, it’s best to suggest that   they contact their bank directly, as Patreon does not control the   form.

Comments

Had that happen here in the states. I believe this is something handed down from the global depository because of fraud! I’ll see if this is true! Deep state clowns were using transactions to there advantage to make money for short term gains I believe.

"see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank" Wow, that sounds ripe for a malicious or comprised online store and a man-in-the-middle attack to login in to your online banking.

Kadah

Two stage authorisation is getting common now.

Robert Dicken

Thansk for the heads-up Fran. I live in the UK, and my bank started using one of the new systems several years ago, and this year have made it mandatory in advance of the EU regs. The utility that supply my gas and electricity have now got their payment system set-up so when I make online payments they get routed through my banks security. Patreon sent me a message about this about 40 minutes before you did!

Sadiq Mohamed

S'ok. It is only for new transactions as opposed to ones that have already been approved.

veritanuda

Not a problem in the UK. I'm told we are leaving the EU on 31st October

(That depends on your bank. Mine is having me use their app to authorize payment.)

Sven “DrMcCoy” Hesse

Yep. It’s just them adding a layer of multi factor authentication. No biggie. Only downside is they are using SMS which can be hijacked using trivial methods, so not quite as secure as token based multi-factor using an app, but there you go - they have to work to the lowest common denominator which is the end users who aren’t tech savvy.

Mark Wayt

We're all use to it Fran, it's just the norm for us :-)

Like mentioned before it will be just a few clicks more and will not be a problem :-)

It isn't a hassle and most of us like the regulations - we just have to click a few extra buttons one time.

Adam Robinson

Good to know or I would think the pop-up IS the fraud attempt lol - no problem

I wouldn't worry too much Fran. It's pretty much standard for any online transaction over here these days.


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